However, passengers are not getting consistent advice from banks on whether credit card claims will be honoured. Ryanair has confirmed to us that customers on cancelled flights can still apply for a cash refund via its customer service channels. The flight was cancelled and, on August 17, I contacted customer support about the fact I still hadn’t had a refund. But, he added the company has “no idea what will happen to bookings over Christmas”, which is usually a busy period. © 2020 Guardian News & Media Limited or its affiliated companies. ... Ryanair have said that refunds to customers are taking longer than usual due to the current coronavirus pandemic. France, Germany, Belgium, Ireland, Italy and other countries have gone into lockdowns that will last through November. The chief executive told BBC Breakfast that the company was working through a backlog of around 35 million refunds. Some people whose flights have been cancelled during the coronavirus crisis are getting money back from their credit or debit cards, after their airline has refused to refund them. Ryanair respond to Irish customers waiting for refunds on cancelled flights. The company said its second-half loss would be even bigger. "After four months, it is time to get Europe flying again so we can reunite friends and families, allow people to return to work, and restart Europe’s tourism industry, which provides so many millions of jobs. Ryanair has paid out €1.5bn (£1.35bn) in cash refunds or vouchers for cancelled flights since the Covid-19 outbreak in Europe in the spring and said it had almost cleared the backlog. The famous Irish airline, Ryanair, is trying to get back to operating 2000 flights a day, meaning delays and cancellations are bound to happen. All Ryanair flights are changeable but they cannot be cancelled. Ryanair Refund Application Form. RYANAIR customers were left devastated when the coronavirus (COVID-19) pandemic meant that flights were grounded and holidays cancelled. Irish-carrier Ryanair was one such airline, cancelling all holiday flights on March 24 and leaving customers with ruined holiday plans. Eighty-four per cent of Ryanair passengers who asked for a refund told consumer advocate group Which? What should I do? Ryanair passengers with cancelled flights may be able to get a refund from their card provider Credit: Reuters And with the UK government warning … We may have to pull that back further if there are further lockdowns across Europe in November, December, into the first quarter.”. The good news is that you may be entitled to a refund and/or compensation if you Ryanair flight is dirupted of … We will use your email address only for sending you newsletters. my flight was cancelled too on march 2020 and I payed for the tickets on January 2020; now I would like my money back but Ryanair is not responding at any request. With more than six weeks to go to 1st July, Ryanair believes this is the most practical date to resume normal flight schedules, so that we can allow friends and families to reunite, commuters to go back to work and allow those tourism-based economies such as Spain, Portugal, Italy, Greece, France and others, to recover what is left of this year’s tourism season. Ryanair customers will not be offered refunds for flights in November even though the UK government has banned all but essential travel in England as part of a second Covid-19 lockdown, and other countries such as Germany, France and Italy have issued similar restrictions. newspaper archive. Now, Ryanair boss Michael O’Leary has revealed just how much longer some customers might be left waiting for their money. Many then reported being left … O’Leary said: “In the second half, we are running at 40% capacity. The truth about Ryanair refunds. Ryanair is no exception, grounding the majority of its fleet. Ryanair cancelled flights: Airline launches new system so all customers can get refunds RYANAIR is just one of many airlines that have been forced to cancel flights in … Apply for a Refund Change your Cancelled Flight Ryanair said 17.1 million people travelled on its planes in the six months to September, compared with 85.7 million last year, and has paid out €1.5bn (£1.35bn) in cash refunds or vouchers for cancelled flights so far during the crisis. He said passenger numbers this winter could be only a quarter of normal levels. Rory Boland, the travel editor of the consumer group Which?, said: “While Ryanair has recently made some improvements, we still get more complaints about its handling of refunds than any other airline, including from a steady stream of passengers still struggling to get their money back.“Ryanair now risks adding insult to injury by refusing to refund passengers who cannot fly this month because of the latest lockdown. Airlines were forced to ground their fleets in March and April after the coronavirus outbreak. order back issues and use the historic Daily Express The news comes as the airline makes moves to relaunch its operations, with plans to be flying a 40 percent itinerary by July 1. Temperature checks at airports and in cabins will be advised to us customers... In their masses were brought to the current coronavirus pandemic swept the globe airlines. Take 12 weeks to clear all refunds have gone into lockdowns that will last through November see our Privacy for. 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